We accept returns for exchange or refund up to 30 calendar days after delivery of the product. After 30 days and for a period of up to 1 year after the delivery date, defective items can be exchanged.
All shipping costs for returns and exchanges are the responsibility of the buyer and are not refundable.
To initiate a return or exchange, contact us at support@NewPower99.com. Please include your order number and a brief description of the reason for your return.
A warranty is offered only on products that explicitly specify that they are warranted. The date of warranty begins on the date the product is sold and continues for the period of time specified as the period of warranty after which time the warranty is void and no longer valid. The warranty obligation of the seller for a product ceases when a product's warranty period has passed.
A valid warranty obliges the seller to do nothing and provide nothing except to exchange a product for a similar one to the extent he is capable of making such an exchange in the case of defect in workmanship or manufacture only. The buyer is not entitled to anything except this exchange. The buyer is not entitled to monetary compensation under any circumstances including but not limited to damage to person or property. In many cases, the warranty is extended by the manufacturer itself and is not the obligation of the seller to fulfill in these cases. The seller reserves the right to decide and certify what is or is not considered a defect in workmanship or manufacture.
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This site and its contents are provided "as is" and without warranties of any kind, whether express or implied. NewPower99.com provides for a replacement or product purchase price only refund of undamaged products returned to us at our posted address. Such a refund does not include any postal or shipping expenses. To the fullest extent permissible pursuant to applicable law, NewPower99.com disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. NewPower99.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. NewPower99.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Installation of products from this site may void the original manufacturer's warranty of the device in which the battery is installed. Buyer assumes all risks of battery installation where the original manufacturer recommends against such installation. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
NewPower99.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if NewPower99.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a NewPower99.com product is mistakenly listed at an incorrect price, NewPower99.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. NewPower99.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, NewPower99.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by NewPower99.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
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Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a NewPower99.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
NewPower99.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, NewPower99.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, NewPower99.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to NewPower99.com in its sole discretion.
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In an attempt to provide increased value to our visitors, NewPower99.com may link to sites operated by third parties. However, even if the third party is affiliated with NewPower99.com, NewPower99.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of NewPower99.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, NewPower99.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).